Privacy Policy
Effective Date: March 12, 2024
At Z-Score, we are committed to protecting the privacy and security of our users' personal information. This Privacy Policy outlines how we collect, use, disclose, and safeguard your information when you visit our website or use our mobile application (collectively referred to as the "Service"). By accessing or using the Service, you consent to the practices described in this Privacy Policy.
- Information We Collect 1.1 Personal Information When you create an account or use our Service, we may collect personal information such as your name, email address, date of birth, gender, and sexual orientation. We may also collect information about your sexual history, behaviors, and any relevant symptoms as part of our STI risk assessments. 1.2 Usage Information We automatically collect certain information about your interactions with our Service, including your IP address, browser type, device information, and usage patterns. This information is used to analyze trends, administer the Service, and gather demographic information. 1.3 Cookies and Similar Technologies We use cookies and similar technologies to enhance your experience, analyze trends, and personalize content. You can control the use of cookies through your browser settings, but please note that disabling cookies may limit certain features of the Service.
- How We Use Your Information 2.1 Providing and Improving the Service We use your information to provide, maintain, and improve the Service, including generating personalized STI risk assessments, providing educational resources, and communicating with you about your account or the Service. 2.2 Research and Analytics We may use aggregated, anonymized data for research and analytics purposes to better understand sexual health trends and improve our risk assessment algorithms. This data will not include any personally identifiable information. 2.3 Legal Compliance We may use or disclose your information as required by law, such as to comply with a subpoena, court order, or similar legal process, or to protect our rights, property, or safety, or that of our users or the public.
- Information Sharing and Disclosure 3.1 Third-Party Service Providers We may share your information with trusted third-party service providers who assist us in operating the Service, such as hosting, data analysis, and customer support. These providers are bound by strict confidentiality obligations and may only use your information as necessary to provide services to us. 3.2 Healthcare Providers With your explicit consent, we may share your STI risk assessment results with licensed healthcare providers or organizations to facilitate further testing, diagnosis, or treatment. We will obtain your separate authorization before sharing any personal health information. 3.3 Aggregate and De-Identified Information We may share aggregate or de-identified information with third parties for research, marketing, or other purposes. This information will not include any personally identifiable data. 3.4 Business Transfers In the event of a merger, acquisition, or sale of all or a portion of our assets, your information may be transferred as part of the transaction. We will notify you via email and/or a prominent notice on our website of any change in ownership or use of your personal information.
- Data Security We take reasonable measures to protect your information from unauthorized access, alteration, disclosure, or destruction. However, no method of transmission over the internet or electronic storage is 100% secure, and we cannot guarantee absolute security.
- Your Choices and Rights 5.1 Account Information You may update, correct, or delete your account information at any time by logging into your account settings or contacting us at privacy@z-score.com. 5.2 Marketing Communications You may opt-out of receiving promotional emails from us by following the unsubscribe instructions provided in the email. Please note that you may still receive transactional or account-related emails. 5.3 Do Not Track Signals Our Service does not respond to Do Not Track signals from browsers. However, you may control the use of cookies and similar technologies through your browser settings.
- Children's Privacy Our Service is not intended for individuals under the age of 18. We do not knowingly collect personal information from children. If we become aware that we have collected personal information from a child without parental consent, we will take steps to remove that information from our servers.
- International Data Transfers Your information may be transferred to and processed in countries other than your country of residence, including the United States, where data protection laws may differ from those in your jurisdiction. By using the Service, you consent to the transfer, storage, and processing of your information in these countries.
- Changes to This Privacy Policy We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the "Effective Date" at the top of the policy. Your continued use of the Service after any changes constitutes your acceptance of the new Privacy Policy.
- Contact Us If you have any questions, concerns, or requests regarding this Privacy Policy or our privacy practices, please contact us at: Z-Score Attn: Privacy Officer 3423 Piedmont Rd NE Atlanta, GA 30305 privacy@z-scorehealth.com We are committed to working with you to resolve any complaints or issues you may have regarding your privacy and our data practices.
This Privacy Policy is governed by the laws of the State of Georgia, without regard to its conflict of laws principles. By using the Service, you agree to submit to the exclusive jurisdiction of the courts located in Fulton County, Georgia for any disputes arising from or related to this Privacy Policy or your use of the Service.